AI Voice Agents for Automotive
Handle service bookings, parts enquiries, and service reminders around the clock, so your service advisors can focus on the bay, not the phone.
Your Service Desk Can't Keep Up With the Phone
Service advisors are on the shop floor, not the phone, and every missed call is a booking lost to a competitor.
Phones ringing during service hours
Advisors on the floor can't answer booking calls, and voicemail rarely converts.
No after-hours coverage
Evening and weekend service requests go unanswered until the next business day.
Repetitive parts and pricing questions
Simple parts availability and pricing questions tie up staff who could be helping customers in person.
Reminder calls fall through the cracks
Manual MOT and service reminder calls are inconsistent, and missed reminders mean missed revenue.
What TelEcho Handles for Your Dealership
From service booking to test-drive scheduling, TelEcho's AI phone agent takes on the highest-volume calls across your service department and sales floor, accurately and immediately.
A Voice AI Platform Built for Car Dealership
Built to connect directly to the DMS and CRM your dealership already runs on.
Sub-500ms voice response
Background noise suppression
Unlimited concurrent calls
Omnichannel continuity
DMS and CRM integration
Full session replay and analytics
Workflow orchestration
Safe human escalation
Live Across Your Service Desk in Days
Works alongside your existing DMS and phone system.
Describe Your Agent
Define what the agent handles, from service booking to parts enquiries.
Connect Your Systems
Link your DMS, test-drive diary, and phone system.
Go Live and Monitor
Launch with real-time call routing and advisor support.
Scale as Your Group Grows
Add new locations and reminder campaigns as you expand.
TelEcho vs Legacy IVR and Outsourced Agents
Traditional IVR makes callers press buttons. Outsourced call handling adds cost and loses context. TelEcho gives you a third option intelligent, always-on, and fully integrated with your DMS.
| Capability | TelEcho | Legacy IVR | Outsourced Agents |
|---|---|---|---|
| 24/7 availability | ✓ | N/A | Costly |
| Natural language understanding | ✓ |  | ✓ |
| Real-time DMS and CRM updates | ✓ | | Manual |
| Unlimited concurrent calls | ✓ | ✓ | |
| Outbound service and MOT reminders | ✓ | | Costly |
| Live parts and pricing lookups | ✓ | | ✓ |
| Session replay and call analytics | ✓ | | |
| Goes live in days | ✓ | Weeks | Months |
The Measurable Returns Dealerships See With TelEcho
From cutting reception costs to filling the workshop diary and capturing more sales leads, TelEcho delivers results you can put a number on, not just a promise on a slide.
"A franchise dealership automates service booking and reminder calls across its service desk, without adding front-desk headcount."
A franchise dealership automates service booking and reminder calls across its service desk, without adding front-desk headcount.
Fits Into the Systems Your Dealership Already Uses
Connects to your DMS and sales CRM through 50+ pre-built integrations, so bookings, parts data, and customer records stay in sync.
Frequently Asked Questions
Everything you need to know about Telecho, answered clearly and efficiently.
Ready to Stop Losing Service Bookings to a Busy Phone Line?
Book a 30-minute demo of the agent handling live dealership calls.